Where are you based in?

We are based in Tampines, Singapore

What currency are prices listed in?

All prices on our website are displayed in Singapore Dollars (SGD). Orders will be charged in SGD at checkout. If you're using an international payment card, your bank or card issuer may apply the current exchange rate and any applicable foreign transaction fees.

Do you ship internationally?

Currently, we only deliver within Singapore. We hope to offer international shipping in the future.

How long does delivery take?

Delivery typically takes 1–3 working days within Singapore. Delivery times may be slightly longer during peak periods, public holidays, or unforeseen circumstancess.

How can I track my order?

After placing your order, you'll receive a tracking number via email once your order is ready to ship.

Can I change or cancel my order?

If you need to change or cancel your order, please contact us as soon as possible. We'll do our best to assist you before your order is packed or shipped. Once an order has been shipped, we are unable to make changes or cancel it.

Can I return or exchange my items?

We accept exchanges or returns only if the item is damaged, defective, or if you received the wrong item. Please contact us within 7 days of receiving your order with your order number and photos of the item. We will review your request and arrange an exchange or refund where eligible.

What payment methods do you accept?

We accept PayNow and other secure payment methods available at checkout. All payments must be completed before your order is confirmed (SGD).

How can I contact customer support?

If you need any assistance, please contact us via WhatsApp. We aim to respond within 1–2 business days.

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